FAQs
Do you have a minimum booking requirement?
Our minimum booking amount varies depending on the type of event, guest count, venue requirements, season, and overall scope of work.
At this time, our minimum investment is $6,000 per day or $4,500 per event after two events.
For smaller weddings, intimate celebrations, engagements, mehndi events, birthday parties, showers, and corporate events, we may be able to accommodate lower budgets depending on the date, season, venue location, and design requirements. Certain off-season dates and weekday events may also offer greater flexibility.
Because every event is unique, we encourage clients to reach out with their guest count, venue, event date, and vision. We are happy to discuss options and create a proposal that aligns with both your needs and budget while maintaining the quality and service standards that Mahi Events & Decor is known for.
How far in advance should I book?
We recommend booking as soon as you have secured your venue. Most of our wedding clients reserve their dates 6 to 12 months in advance, while some book even earlier for peak seasons. Popular dates, especially during spring and fall wedding seasons, can fill quickly. Early booking also allows more time for planning, design consultations, and customization.
What is required to reserve my event date?
To officially reserve your event date, we require a signed contract and a non-refundable deposit. Until both are received, your date remains available to other clients. We operate on a first-come, first-served basis and cannot guarantee booking availability without a signed contract and paid deposit.
What payment methods do you accept?
We accept several convenient payment methods, including Zelle, ACH transfers, and major credit cards. Please note that credit card payments may be subject to processing fees. Payment plans may be available depending on the event date and booking timeline.
Can I make changes after booking?
Yes, changes can typically be made throughout the planning process. However, all event details, rental quantities, design selections, and decor decisions must be finalized at least 30 days prior to the event date.
Please note that while additions and reasonable modifications can often be accommodated, significant reductions to the scope of services may not be permitted.
Any discounts, promotional pricing, package pricing, or courtesy adjustments provided at the time of booking are based on the original scope of work. If significant items are removed from the contract, discounts may be adjusted or removed, and pricing may be recalculated accordingly. Contract reductions are subject to review and approval.
Do you offer rentals without DECOR services?
Yes. Many of our rental items are available separately, including tents, tables, chairs, heaters, coolers, dance floors, flooring, linens, chargers and dinnerware, Minimum rental amounts and delivery requirements may apply depending on the items requested.
What happens if it rains during MY outdoor event?
Weather contingency planning is the responsibility of the client and venue. For the safety of our staff, inventory, and floral installations, we cannot set up decor in unsafe weather conditions, including active rain, severe storms, snow, sleet, freezing conditions or high winds. We strongly encourage clients hosting outdoor events to have a covered backup location available.
Mahi Events & Decor will not provide refunds, credits, or reductions in pricing for outdoor decor, installations, labor, rentals, or services that were reserved, planned, purchased, customized, or scheduled for your event but cannot be utilized due to weather conditions or last-minute decisions made by the client or venue. Clients are responsible for securing an appropriate backup plan for all outdoor events.
Can YOU help move our furniture or setuP Venue furniture tables or chairs?
Unless specifically included in your contract, Mahi Events & Decor does not move client or venue-owned furniture, tables, or chairs. Our team focuses on the setup, styling, and breakdown of decor elements provided by our team only. Any furniture movement, room flips, or additional labor requests must be discussed prior the the event and approved in advance and may require additional fees.
Do you provide any mockups/design previews?
Yes! We provide custom design concepts and mockups after booking to help you visualize your event decor before the big day. Please note that mockups are created based on the event details, venue layout, and selected decor items. Final designs may be adjusted based on actual venue dimensions, availability, and setup requirements.
Do you require a coordinator for large events?
The most successful events we see are the ones where the client has booked partial or full planning services. We strongly recommend having a professional event coordinator to help manage the overall timeline, vendors, and guest experience. Mahi Events & Decor specializes in creating and executing event decor and is not an event coordination company. If additional event management support is requested, additional fees may apply.
What happens after I book, and what are the next steps?
Once your inquiry is received, our team will review your event details and schedule a consultation to discuss your vision. Please allow 24–36 hours for us to prepare a custom proposal based on your event needs, design preferences, and overall scope.
​
Please note that we are unable to hold or reserve event dates until a signed contract and deposit have been received. Due to the limited number of events we accept each year, availability is offered on a first-come, first-served basis.
Once you're ready to move forward, a partial deposit will officially reserve your date. From there, we'll schedule your design meeting, where you'll collaborate directly with our Creative Director to finalize every detail of your event. Design meetings may be held virtually or in person, depending on your preference and location.
